Welcome to Mantric Skincare FAQ. Here, we've compiled the most commonly asked questions and answers about our brand, products, and Insider program.
If you can't find the answer you're looking for, please feel free to reach out to our friendly Insider support team. We're here to help!
What is Mantric Skincare?
Mantric Skincare is a high-quality skincare brand committed to offering products that care for your skin, inside and out. Our belief is simple, Love Starts With Skin. We curate natural, skin-loving ingredients that provide a gentle yet effective cleanse, leaving your skin feeling refreshed and revitalized.
What skin concerns do Mantric Skincare products address?
Mantric Skincare products are designed to combat an array of skin issues, including acne, dry or oily skin, hyperpigmentation, and uneven skin tone. Our product line promotes a holistic skin health approach, aiming to rejuvenate your skin and enhance its natural beauty.
Are Mantric Skincare products suitable for all skin types?
Absolutely, our products cater to all skin types, from sensitive to combination. Our meticulously selected natural ingredients are gentle and adaptable, making them suitable for every unique skin type and routine.
What are the key ingredients in Mantric Skincare products?
At the heart of our products, you'll find a range of beneficial ingredients like activated charcoal, eucalyptus oil, tea tree oil, and camellia sinensis, among others. These ingredients' unique synergy provide deep cleansing, anti-inflammatory, and soothing properties, enhancing your skin's overall health and appearance.
Are Mantric Skincare products tested on animals?
We stand firmly against animal testing. Mantric Skincare prioritizes ethical practices, and that includes ensuring all our ingredients and processes are entirely cruelty-free.
Can I use Mantric Skincare products daily?
Yes, our skincare products are formulated to be gentle enough for daily use. We encourage using our cleansers twice daily for maximum benefits and consistent skin health upkeep.
How long will it take to see results from Mantric Skincare products?
The time it takes to observe visible results can vary based on individual skin types and concerns. Nonetheless, with consistent use, most users start noticing improvements within a few weeks.
Do I need to use all Mantric Skincare products to see results?
While using a full regimen can enhance your results, it's not mandatory. Our products are formulated to deliver significant benefits independently, with our cleanser standing as a potent starting point for any skincare routine.
Can I use Mantric Skincare products alongside other skincare brands?
Certainly, Mantric Skincare products can seamlessly integrate into your existing skincare routine with other brands. However, we recommend conducting a patch test first to ensure product compatibility.
What is the return policy for Mantric Skincare products?
We want you to be completely satisfied with your purchase. Hence, we offer a 30-day return policy. To initiate a return, please log in to your Insider Account and submit a return request.
What are the shipping options for Mantric Skincare products?
Mantric offers three shipping options: economy, standard, and expedited. And good news for our Insiders – enjoy free economy shipping on every kit when you enter your InsiderID at checkout.
How long does it take for Mantric Skincare products to ship?
After a processing period of up to 3 days, shipping times will depend on your selected method. Economy shipping may take up to 10 business days, standard shipping takes between 7-10 business days, and expedited shipping usually arrives within 3-5 business days.
What is the Mantric Insider program?
The Mantric Insider program is our way of creating a community of skincare enthusiasts. As an Insider, you gain access to special benefits such as free shipping on kits, exclusive offers, the opportunity to share your skincare journey on our Journal, and much more. You can become an Insider by signing up on our website.
What is Insider X?
Insider X is an elevated level of the Mantric Insider program. With Insider X, members enjoy enhanced perks such as exclusive pricing on kits, opportunities for Journal features, VIP access to new product launches, and special gifts. It's all about making your Mantric journey extraordinary.
What is my Insider Profile?
Your Insider Profile is your personalized skincare hub. It contains your specific skin facts and preferences, which we utilize to customize your skincare routine and share practical tips to manage your concerns. It also gives you the power to customize the perks you receive from us, whether that's enjoying exclusive Insider pricing moments or having the chance to feature in our Journal.
What are Mantric Moments?
Mantric Moments are our specially crafted skincare experiences that introduce you to our product line. Starting at just $7, these offer a week-long trial of our products, allowing you to experience the transformative effects of Mantric Skincare before committing to a full-sized product. It's a great way to discover your favorites and tailor your skincare routine to your needs.
How do I start with a Mantric Moment?
Starting with a Mantric Moment is simple. On our website, select 'Mantric Moments' from the menu, browse the options, and add your preferred Moment to the cart. At checkout, don't forget to enter your InsiderID for free shipping!
Can I gift a Mantric Moment?
Absolutely! Mantric Moments make for a perfect gift. Whether it's introducing a loved one to Mantric Skincare or helping them discover new products, gifting a Mantric Moment is a thoughtful gesture. Just enter their shipping details at checkout, and we'll send the Moment directly to them.
What happens after a Mantric Moment?
After your Mantric Moment, you can choose to purchase full-sized versions of the products you loved. If you're an Insider, don't forget to use your InsiderID for exclusive pricing and benefits on your purchases.
How do I become an Insider?
Becoming a Mantric Insider is easy. Navigate to our website and click on 'Become an Insider.' Fill in the required details, and within 45 minutes, you'll receive your unique InsiderID, granting you access to a world of exclusive benefits and a unique skincare journey.
What is an InsiderID?
Your InsiderID is your exclusive access pass to the world of Mantric Skincare benefits. It's assigned to you once you become an Insider and offers free shipping on all your Mantric kit orders, along with other exclusive benefits and opportunities.
How can I feature in the Mantric Journal?
If you're an Insider, you are eligible for a chance to share your skincare journey in our Journal. We believe in celebrating authentic stories and transformations, so we encourage you to share your Mantric experiences and inspire others. If selected, we'll reach out to you for more details.
What is the Mantric Core Formula?
Our Core Formula is a proprietary blend of powerful natural ingredients including charcoal, eucalyptus, and camellia sinensis, which are infused in all Mantric Skincare products. The Core Formula is designed to provide deep cleansing, anti-inflammatory, and soothing benefits to the skin, promoting overall skin health and radiance.